Shipping policy

Thank you for shopping with Zynterra. We are dedicated to delivering your orders promptly and safely.

Order Processing Time

  • Orders are processed within 1 to 2 business days after payment is confirmed.

  • We do not process or ship orders on weekends or UK public holidays.

Shipping Rates & Delivery Estimates

  • We offer free standard shipping on all orders within the United Kingdom.

  • Estimated delivery time is 3 to 9 business days after processing.

  • Please note that delivery times are estimates and delays may occasionally occur due to postal service issues beyond our control.

Shipping Locations

  • We currently only ship to addresses within the United Kingdom.

  • Unfortunately, we do not ship to PO Boxes or BFPO addresses.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your parcel.

  • Please allow up to 48 hours for tracking information to become available after you receive your shipping confirmation.

Delivery Issues

  • If your order is lost, damaged in transit, or delayed beyond the estimated delivery window, please contact us immediately at zynterra@hotmail.com or +44 7872655211 so we can help resolve the issue.

Contact Information
If you have any questions about shipping or your order, please contact us:

Zynterra
672 Pershore Road
Birmingham, B29 7NX
United Kingdom
Email: zynterra@hotmail.com
Phone: +44 7872655211